Terms of Service

1. Who we are

These Terms of Service ("Terms") govern your use of the website dahbi.online and the purchase of advertising services (the "Services") from DAHBI LLC, a limited liability company registered in the State of Delaware, United States ("DAHBI", "we", "us"). By placing an order or using this website, you agree to these Terms.

2. The Services

We provide productised digital advertising services as described on the individual service pages of this website. Each service has a fixed scope, fixed price and stated turnaround. The description on the relevant service page at the time of your order forms the agreed scope of work.

Turnaround times are stated in working days and begin once both of the following are complete: (a) payment has cleared, and (b) you have provided all information and access requested in the intake checklist.

3. Ordering and communication

Orders are placed and managed through WhatsApp Business or email. A contract is formed when we confirm your order in writing (including via WhatsApp message) after payment. We may decline any order at our discretion before confirmation, in which case any payment made will be refunded in full.

4. Prices and payment

• All prices are displayed in euros (€) and are one-off fees unless expressly stated otherwise.
• Payment is due in advance. Work does not begin until payment has cleared.
• As a US-registered company, we do not charge UK VAT. Business customers may need to account for tax under their local rules (e.g. the UK reverse-charge mechanism); please consult your accountant.
• Third-party costs — such as your advertising media budget paid to Google, Meta or TikTok — are not included in our fees and are payable by you directly to those platforms.

5. Your responsibilities

You agree to: provide accurate information and timely access needed to deliver the Services; ensure you have the rights to any materials you supply (logos, images, copy, product claims); and ensure your products, offers and landing pages comply with applicable law and the advertising policies of the relevant platforms. We are not responsible for platform decisions such as ad disapprovals, account restrictions or bans.

6. Revisions

Each Service includes one revision round within the original scope, requested within 7 days of delivery. Changes beyond the original scope are quoted separately as a new order.

7. Intellectual property

Upon full payment, we assign to you the deliverables produced specifically for your order. We retain the right to our pre-existing tools, know-how and methods, and — unless you ask us not to in writing — the right to reference the work in our portfolio.

8. No guarantee of results

Advertising performance depends on factors outside our control, including your product, pricing, market conditions, media budget and platform algorithms. We warrant that Services will be performed with reasonable skill and care, but we do not guarantee specific commercial results such as sales, leads, rankings or return on ad spend.

9. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising from or related to any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, loss of profit, or loss of data. Nothing in these Terms excludes liability that cannot be excluded by law.

10. Cancellation

Cancellation and refund rights are set out in our Refund Policy, which forms part of these Terms.

11. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without prejudice to any mandatory consumer protections that apply in your country of residence. Disputes will first be addressed in good faith through direct communication.

12. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

13. Contact

Questions about these Terms: hello@dahbi.online or via WhatsApp through our contact page.