Legal
Privacy Policy
Last updated: 16 July 2026
1. Who is responsible for your data
DAHBI LLC, a limited liability company registered in Delaware, USA, operates dahbi.online and is the controller of personal data collected through this website and our client communications. Contact: hello@dahbi.online.
2. What we collect
- Contact and order data — your name, phone number, email address, business details and the content of our WhatsApp or email conversations when you enquire or place an order.
- Project data — materials you send us to deliver the work (brand assets, website access, ad account access, audience information).
- Payment data — processed by our payment providers; we do not store full card numbers.
- Website data — standard technical information (IP address, browser, pages visited) via cookies and similar technologies, as described in our Cookie Policy.
3. Why we use it
- To respond to enquiries, deliver Services and provide support (performance of a contract).
- To issue invoices and keep business records (legal obligation / legitimate interests).
- To improve our website and services (legitimate interests).
- To send occasional service-related messages. We do not send marketing messages without your consent.
4. WhatsApp communications
Our primary communication channel is WhatsApp Business, provided by Meta. When you message us, your data is also processed by Meta under its own privacy policy. Please do not send us sensitive personal data via WhatsApp.
5. Who we share data with
We share data only with service providers needed to run the business — hosting, communications, payment processing and accounting — and where required by law. We do not sell personal data.
6. International transfers
We are based in the USA and serve clients in the UK and Europe, so your data may be transferred outside your country. Where UK GDPR or EU GDPR applies, we rely on appropriate safeguards such as standard contractual clauses provided by our processors.
7. How long we keep data
Order and invoicing records are kept for as long as required for tax and accounting purposes. Enquiry conversations that do not lead to an order are deleted or anonymised within a reasonable period.
8. Your rights
Depending on where you live (including under UK GDPR and EU GDPR), you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact hello@dahbi.online. You also have the right to complain to your local data protection authority (in the UK, the ICO).
9. Changes to this policy
We may update this policy from time to time; the latest version will always be published on this page with its date of update.